I recnetly got my Elegoo Mars 3 and activated my new Chitubox Pro license on my account, and downloaded the software. Everytime it launches however, it presents me with 'Buy Now', Start Trial', or 'Activate License'. I have to 'activate' my license every time the software starts. When I click 'activate license', the license info is filled in, so I click next. The Printer ID is always blank and I have to keep typing my printer Id in as found on my license card. This is incredibly annoying and needs fixed.
I have to manually enter a 16 digit code everytime I try to log in. This is a joke. Who the hell would pay 100 bucks a year for a program like this. It's school project level coding. These guys are clearly out of their depth?
I opened a ticket and received the following response:
this is a known bug of CHITUBOX Pro 1.0.1, we will fix it in the next formal release.<br>Currently, please use this version instead:<br>https://drive.google.com/file/d/1regA9RDg8ebgmPH_yIe-_w00X7IM_GSm/view?usp=sharing<br><br>Thank you!
The URL is to a beta release of 1.1.1, and it does appear to resolve the license issue. I haven't tested to see if they introduced any new issues, but it at least doesn't ask for the damn printer ID every time you open the application.