Screen portions cut off or missing. Missing menus and details on prints-Troubleshooting and Bug Reports-CHITUBOX Community

Screen portions cut off or missing. Missing menus and details on prints

Brandon Bass 2021-12-18 1805

So, I'm working on my first prints on my Saturn. I have Chitubox pro and noticed that I'm missing a series of controls, details etc. Slice is cut off to the point that you can barely see the button on the bottom left. I'm using a 4k screen and I've seen some traffic that there are problems with the world view display and tools display when using a 4k monitor. Any assistance would be appreciated.

New Post (5)

Sascha Schmuck 2021-12-21

Quote 2Floor

Same Problem here...
I have the Mars 3 and Chitubox Pro, I also using a 4k monitor.
Today every menu disappeared. First the 'support' menu, afterwards anything except 'repair'. A re-installation has no effect. Can't use the programme anymore.
2021-12-21

Quote 3Floor

hello
same probleme with H500 and chitubox pro, with 4k monitor
i can't use pro version
reinstallation and some change in video graphic card parameter no effect
thank for your quick solution
Li Geng 2021-12-22

Quote 4Floor

Try cleaning the cache:
http://manual.chitubox.com/faq/chitubox-basic#clean-the-cache
2021-12-22

Quote 5Floor

Thanks it's perfect!!!!
very good reactivity!!!!!!!
8 Months+

Quote 6Floor

First, check your monitor's resolution settings. Make sure that the resolution is set to 4K and that the aspect ratio (scaling) is not too high, slope as this may cause some parts of the interface to be hidden.