File shadows??

2020-2-5 2487

After my last print, whenever I open a file, it gives me nothing but shadows on the buildplate. I can manipulate those shadows, make them spin and rotate and scale and whatnot, but there is no actual model. I have tried landing the model on the buildplate as well. At a loss. Hve tried new file in case what I have got corrupted, uninstall/reinstall. Ideas?

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New Post (3)
  • CHITUBOX 2020-2-8
    Quote 2Floor
    Hello, are you using version 1.6.3? Please update the integrated graphics driver. If it still cannot be solved, it is recommended to use an external graphics card to drive CHITUBOX. If these methods still don't solve the shadow problem, you can also send an email to support@chitubox.com, we can help you.
  • 2020-2-10
    Quote 3Floor

    Sent email 3 days ago, hoping to hear back soo. Updated integrated and render, no joy. 

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  • 2020-2-10
    Quote 4Floor
    Yes, 1.6.3, updated integrated graphics and GeForce external graphics card.