Manual spport not being placed where I an clicking.

Austin Holmes 2020-9-14 586

I am have trouble with my new HP laptop with manual supports. When I go to place a support my curser is on the base of the mini and the support ends up on the head of the mini(if it shows up at all). I have tried to look at other threads and tried what others have suggested. But I have had no luck. I have tried to review my setting and other things but it's not working. I am having the same issue with the Photon Workshop as well. Any help would be very appreciated. 

New Post (8)
  • cbd 2020-9-16
    Quote 2Floor
    Which version of chitubox are you using, can you make a video and send it to support@chitubox.com? Looking forward to your reply
  • Austin Holmes 2020-9-19
    Quote 3Floor
    I will send a video!
  • Guest 2020-9-20
    Quote 4Floor
    You have to enable compatibility mode in settings
  • 2020-10-7
    Quote 5Floor
    I am having this problem with my HP laptop too! Please let me know what the solution is!
  • 2020-10-7
    Quote 6Floor
    Guest You have to enable compatibility mode in settings
    I tried finding "compatibility mode" in the settings menu and can't find it
  • cbd 2020-10-9
    Quote 7Floor
    Are you using the latest version?
  • cbd 2020-10-9
    Quote 8Floor


  • cbd 2020-10-9
    Quote 9Floor
    I tried finding "compatibility mode" in the settings menu and can't find it