Hi! Could you post your 3D printer model and your slice resolution settings in Chitubox, please? 

hello ,
This is caused by the inconsistency between the machine resolution and the software resolution, please change the software resolution to the same resolution as the machine.

how do i make the software resolution the sam?

You can make the software resolution consistent here.

so what should it be? mine looks like the picture above and still giving the error code.

 

This is due to a discrepancy between the software resolution and the machine resolution

geometry dash world; kindly adjust the software resolution to match the machine resolution.