Hello Pascal uno online,
If your Elegoo Mars Pro printer is not recognizing the exported slicer file from Chitubox, there could be a few possible reasons for this issue. Here are some things you can check:
File Compatibility: Ensure that the exported file format is compatible with your Elegoo Mars Pro printer. The Elegoo Mars Pro typically uses .ctb (Chitubox) or .photon (Photon S) file formats. Double-check that you have selected the correct file format for exporting in Chitubox.
File Transfer: Make sure you are transferring the exported file to your printer correctly. You can try transferring the file directly to the USB drive or SD card that you use with your printer. Ensure that the file is placed in the appropriate folder on the storage device.
Firmware Compatibility: Check if the firmware on your Elegoo Mars Pro printer is up to date. If not, consider updating the firmware to the latest version, as it may include bug fixes or improvements that could resolve compatibility issues.
File Naming: Check if the file name of the exported slicer file contains any special characters or spaces. Some printers may have restrictions on file names, so it's best to use simple, alphanumeric names without any special characters or spaces.
Slicer Settings: Review the slicing settings in Chitubox before exporting the file. Ensure that the settings are appropriate for your Elegoo Mars Pro printer, including the resolution, layer height, exposure times, and any other relevant parameters.
Test with Different Files: Try exporting and printing other files from Chitubox to see if the issue persists. This will help determine if the problem is specific to a particular file or a general compatibility issue.
If you have tried the above steps and the problem still persists, it may be helpful to consult the user manual or contact Elegoo's customer support for further assistance. They will have specific knowledge about your printer model and can provide guidance on troubleshooting and resolving compatibility issues.
I hope this helps, and good luck with your printing!