Phrozen Sonic Mighty 4K "unknown file" ChituboxPro

Guest 2021-6-28 3174

Hello,

I bought a Chitubox PRO license,

and I own a Phrozen Sonic Mighty 4K,

I tried but the printer does not recognize the file generated by ChituboxPro,

I checked and at the moment there are no Firmware updates,

how can I do?

I bought the license without being able to use it then?

Thanks in advance


New Post (9)
  • wangjingjing 2021-6-29
    Quote 2Floor
    Hi, thank you for your support.  To use CHITUBOX Pro, your computer and 3D printer need to satisfy the minimum system and printer firmware requirements listed on the CHITUBOX Download download page.  https://www.chitubox.com/en/download/chitubox-pro
    Phrozen Official plans to release the new firmware this week, please be patient. At that time, you can download it from the Chitubox official website. 
    Have a nice day :)
  • Guest 2021-7-1
    Quote 3Floor
    This is the same thing happening with me! The free version works. Did you find a fix?
  • Guest 2021-7-5
    Quote 4Floor
    wangjingjing Hi, thank you for your support.  To use CHITUBOX Pro, your computer and 3D printer need to satisfy t ...
    ok thanks for the reply,
    I'm waiting for the new firmware,
      but still Phrozen have not released anything
    this bothers me a little!
  • Guest 10 Months+
    Quote 5Floor

    Version 1.8.1 works fine, but 1.9 no more, same with me on 29 Aug 2021, was near to buy pro-version, but not with such drawbacks!

  • Guest 10 Months+
    Quote 6Floor
    I also still use version 1.8.1, I did not see any update on this. Did I miss some update on 1.9 for this issue?
  • 10 Months+
    Quote 7Floor
    I got the same problem on 29 Aug 2021!  Only the Basic v 1.8.1 works. 
  • 9 Months+
    Quote 8Floor
    New firmware for Mighty 4K link: https://fis.cbd-3d.com/chitubox/chitubox/public/cms/article/Mighty_4K_P3_update_20210712.rar
    How to update firmware link: https://www.chitubox.com/en/article/support/howto/chitubox-pro/install-activate/how-to-update-your-printer-firmware
    I could not update my printer following the guidelines of Chitubox by inserting the USB and turn on the power for automatic update.
    I did it reversely. Turn on the printer, and then insert the USB. Open the file like you print a model. Click on the file name "update.TWP". It worked flawlessly.
  • Guest 9 Months+
    Quote 9Floor
    Is there a new firmware for Sonic Mini 4K?
  • 9 Months+
    Quote 10Floor
    Guest Is there a new firmware for Sonic Mini 4K?
    You can easily find it in the Minimum Supported Firmware Versions in Chitubox Basic download page. 
    https://fis.cbd-3d.com/chitubox/chitubox/public/cms/article/Sonic_Mini_4K_EN_Update_20210712.rar
    Remember to turn on the printer, and then insert the USB. Open the file like you print a model. Click on the file name "update.TWP".
    Automatic update did not work in my case.