2. Troubleshooting and Bug Reports
  3. Elegoo Mars 3 not recognizing .CTB files from Chitubox Basic 1.9.5

Elegoo Mars 3 not recognizing .CTB files from Chitubox Basic 1.9.5

Jon Schofield 10 Months+ 1151

I just got Chitubox Basic after a 4ish month break in printing, prior to this i used Pro. I have updated the firmware on my machine per manufacturer instructions but it still won't recognize the .ctb file that is generated by Chitubox. I'm a bit lost here so any help would be appreciated

New Post (3)
  • Guest 10 Months+
    Quote 2Floor
    You need to make sure the correct firmware is updated on your printer and the corresponding printer type is selected in CHITUBOX. 
    Also, change another USB Drive (FAT32 format, USB 2.0, ≤ 16GB) and try again, this FAQ will help you to troubleshoot this issue: https://support.chitusystems.com/en-US/docs/faq/latest/error-report#unknown-file-format
  • Guest 8 Months+
    Quote 3Floor

    Make sure you have the latest version of Chitubox Basic installed. Updates often include bug fixes and improvements that could resolve compatibility issues Donkey Kong. Visit the Chitubox website or the software's update section to download and install any available updates.

  • Guest 7 Months+
    Quote 4Floor

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