Linux - Support Pillars missing sphere bodies.

Guest 2020-1-27 3252

Hello,


I noticed that all of my supports are missing the spherical connects between cone and pillar. No matter which setting I try I cannot seem to produce these spheres. Could it be that this is an OS related issue?

Here is what my supports look and print like:


While I see from screenshots they should look more like this: https://www.chitubox.com/website/attach/howto/974ea99ecd7a4d21b61de15f4eab37ef.gif

I stumbled upon this as I investigated some of my failed prints in which support pillars appeared but were not connecting to the model at all.

New Post (7)
  • CHITUBOX 2020-2-8
    Quote 2Floor

    Hello, 3 users have reported this problem. Please try to restore the factory settings and test to see if the problem has been solved.

     If it is not resolved, please send an email to support@chitubox.com

  • Igor Nicoli 2020-4-24
    Quote 3Floor

    The same with Fedora 30 (Chitubox 1.6.3). missing sphere on supports


  • Guest 2020-5-1
    Quote 4Floor
    Same with Debian 10 (buster)
  • Guest 2020-5-1
    Quote 5Floor

    Hello, seems that the problem is caused by an invalid stl file: SUPPORT_sphere.stl.

    In attachment you can find the correct one.

    上传的附件:
  • Guest 2020-5-6
    Quote 6Floor
    Same with Mageia 7
  • Guest 2020-5-9
    Quote 7Floor
    The replacement STL file solved the problem. Thank you!
  • Guest 2020-5-9
    Quote 8Floor

    By the way, the LOCATION of the file is:

    /CHITUBOX V1.6.3/resource/support/