Remove "Always on" internet requirements & data reporting

desuka 2018-11-10 8970

I have the Anycubic Photon and would love to try using this software.  However, the "Always on" internet requirement is a serious issue for me and lots of others that are posting in the Photon community.  Personally I will not use this software unless all of the data reporting functions are removed.  There are too many companies collecting and selling data of their users, and I refuse to contribute to another one.  These requirements could be circumvented by running the software in an isolated virtual machine, but that is too much time and effort to spend just for trying out new software.  Please remove the always online requirement and any data reporting, as this is a deal breaker for me (and from the sounds of it, many others)

Side note: Will these data reporting functions only be in the "Free" version of the software, or in the Professional one too?  I can't speak for the others, but I would be willing to pay a reasonable price for the software, if only it did not have this.  It should go without saying, but if these functions are included in the Pro version I would never pay for it.

New Post (9)
  • CHITUBOX 2018-11-13
    Quote 2Floor
    Hello, thank you for your suggestion. Considering some of the requirements of the community, we will make some changes to the Internet connection in the next version. We don't want to, and we don't collect personal privacy information (about the privacy policy, we have already explained in the official website and software installation process, and in the next version,we will explain what information is collected), we just want to have more Feedback, speed up software updates, we hope to make a more professional version in the future.
  • Guest 2019-6-8
    Quote 3Floor
    my main machine that i like to use for rendering is NEVER connected to Internet for security reasons. this requirement prevents me from using this software fully!
  • Craig 2019-7-8
    Quote 4Floor
    my main machine is NEVER connected to Internet for security reasons. this requirement prevents me the software from working!
  • Craig 2019-7-8
    Quote 5Floor
    The Printer is shipping now, however,  if "Always on" internet is required, the printer will be returned! no way! Absolutely not!
  • Guest 2019-7-25
    Quote 6Floor
    Data privacy is super important to me.  I need good software for product development that runs off line.  I buy the software I can afford and give many Open Source projects from time to time.  I guess I can use this software in a virtual box for general education using throw away projects.  Please consider offering a untethered version.
  • CHITUBOX 2019-7-26
    Quote 7Floor

        Hello, the forced login has been canceled since version 1.2. Currently, it can be used normally when the network is disconnected, and no login is required. If you feel that the information is private, you can choose Anonymous from the menu.

  • Kevin Walker 2020-10-1
    Quote 8Floor
    The latest version, 1.7.0 upon opening in macOS requested permissions to my Contacts, Reminders, Full Disk Access, Desktop and Downloads.  While this might be innocuous, it sure raises some red flags as I cannot see a reason any slicing software should need access to any of these for anonymous application use and statistics reporting.
  • 2020-10-4
    Quote 9Floor
    Leave it on as you wish for the FREE version.  Maybe have the option to turn off for the paid version.  I'd easily pay for your software as it's one of the better ones out there for the casual resin user.  Guys, remember, it's "free".  Nothing good is free.  We aren't forced to use the software.  YOU have a choice.
  • Hartmut YANG 9 Months+
    Quote 10Floor
    why I have to go always online to work with a paid PRO-version?????? 
    That´s a big scam, a cheating!! You don´t tell this, no Information on your website, by the customers declaration and/or other documents! Isn´t it?
    I want to have the possibility to work offline, I´ve paid for that!
    Also your service is as bad as I can´t imagine.
    Now I´ts my responsibility to inform all enthusiasts in the world to give a warning about this fact. It seems, many people don´t know the untrustworthy business of your company...
    In my country I have not on every corner a good internet connection and this is a foolish situation to work, it´s impossible! Can you solve this big issue?