Sorry for the inconvenience. Thank you for your support of CHITUBOX, and we sincerely appreciate your feedback. It is very important for us to fully understand performance issues. Optimizing performance issues such as crashes or delayed operations on CHITUBOX is our top priority. We will definitely solve this problem as soon as possible so that CHITUBOX can run perfectly on most hardware. We will prolong your license. Please tell us your CHITUBOX account and your license and attach the video (please use OBS https://obsproject.com/download to record the video, the video must also include Microsoft Notepad, show your CHITUBOX account to prove the video Has been recorded by myself).
I'm getting the same issue. I'm using a Ryzen 5900 and RTX 3070 win 11 laptop. I have a coupon for the pro which I received with my Elegoo Mars 3. I'm currently signed up with the free version but I want to make sure that the software works before I activate my account.